Swenson, Keith - foreword by Connie Moore
Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done.
ISBN: 9780929652122
Book Number: 59597
meghan-Kiffer Press 2010 8vo. Softcover. 337pp. Very good. Mastering the Unpredictable is a book of readings and the contributors include many people who have been involved in the OMG effort. As with any book of this type, some chapters are better than others. Chapters 5, 6 and 7 form the heart of the book and should be read by anyone interested in the future of BPMS and process automation.
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Price: $25.00